General
Information
Who governs the Association?
A Board of Directors governs the
Association. Directors are co-owner volunteers who have been
elected by the Association membership. The day-to-day
management is handled by our management agent:
| Herriman & Associates, Inc. |
| 41486 Wilcox
Road, Plymouth, MI 48170-3104 |
| 734-459-5440
fax 734-459-0690
|
Financial
Where do I send my
association payments?
Three payment
options are available - automatic deduction from your bank
account, payment via on-line banking or payment with a check.
If you
sign-up for automatic payment, your regular
assessment payments will be automatically deducted from your bank
account each month. Click Service
Forms to print an ACH Debit Authorization - you
can sign-up at any time.
If you pay
via an on-line banking service, you must include the
association's name AND your account number (located at the bottom
center of your payment coupon) in the "Pay To" line.
Mail payments to the address below.
If you pay
by check, mail your check AND your payment coupon to:
| The
Enclave Condominium
Association |
| c/o Herriman & Associates, Inc. |
| P.O. Box
701880 |
| Plymouth, MI
48170-0972 |
When will I receive a new
payment book?
Payment books are mailed in
mid-December to those co-owners who are not using the automatic
payment service. If you have recently purchased your home,
please click "Contact Us" to request a new coupon book.
When will I receive the
operating budget for the new year?
Budgets are typically mailed
after the Board of Directors approval or in mid-December.
Administrative
How can I obtain the Master
Deed and Bylaws?
Click Contact
Us to request these documents. They will be copied for a fee and
made available for pick-up. Please allow 2 days for preparation.
Hint: These documents may have
been given to you at your mortgage closing. You may wish to review
your closing documents before ordering copies.
How can I change our
Designated Voting Representative?
Click Service Forms. You can print, sign and mail the Designated
Voting Representative form at any time. All co-owners receive this
form prior to each annual meeting.
How can I change my emergency
information on file?
Click Service Forms.
How do I file a complaint
about my neighbor?
Please contact the police
immediately if you are concerned about your personal safety.
If you wish to file a complaint
with the Association, please submit your complaint in writing,
either by letter or
via e-mail. Herriman & Associates, Inc. will schedule a hearing and
notify the (allegedly) offending co-owner. You will be asked to
appear at a board or committee hearing to state your complaint.
How can I obtain proof of the
Association’s insurance?
The Association’s insurance
agent will provide proof upon request. Click Contact
Us to request the name and phone number of the
Association’s insurance agent.
Do I need any property
insurance?
Yes, you cannot rely on the
Association’s property casualty and liability insurance policies to
cover your personal property. You are urged to consult with your
insurance agent. See
Rules & Regulations for additional
details.
Can I lease my unit to
someone else?
If you are planning to lease
your unit, a copy of the lease should be sent to Herriman &
Associates, Inc. prior to signing. Herriman & Associates, Inc.
reviews leases for the Association to assure that all leases and
rental agreements state that tenants or non-co-owner occupants shall
comply with all of the conditions of the condominium documents.
See
Rules & Regulations for additional
details.
How can I get a new mailbox
key?
Contact the
gatehouse
for a new lock and key for your assigned mailbox. See
Rules & Regulations for additional
details.
Will my cat be welcome at the
Association?
Yes, but the Association
requires registration of all pets and has certain restrictions
regarding pets; See
Rules & Regulations for additional
details. Click Contact
Us to request a Pet Registration form.
How is rubbish removed?
Rubbish can be
placed in the trash chute located on each floor. All rubbish
must be in plastic bags before placing in chute. Larger items
must be placed in the dumpster located in the garage under each
building.
Can I recycle glass,
newspapers, etc.?
Recycling bins for paper, plastic,
aluminum cans and glass are located in the garage under each
building.
Maintenance/Building Information
How does my fire alarm work?
If you see a fire, call 911 and
leave your residence immediately. When a problem is detected by the
alarm system there is a loud ringing of an alarm bell alerting all
residents to leave the building. The building fire alarm system is
directly connected to the City of Novi Fire Department.
Who maintains my
fire sprinkler system?
Individuals units
are NOT equipped with fire sprinklers. Fire sprinklers are
only located in the common areas.
Will the
elevators work when the power is out?
Yes, one generator
will restore power to all elevators, common area lighting, the
gatehouse and the fire alarm system.
  
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